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Deskripsi Pekerjaan
Make your mark with Thiess
Every day, all around the world, Thiess supports and celebrates our people. We recognise talent, reward transparency, champion diversity and embrace change.
Join us and hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration, and empowerment.
About Us
Thiess works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy and has inspired our vision to harness the power of people and technology to drive sustainable change for more than 90 years.
Learn more about Our Vision, Purpose & Values.
At Thiess, we're creating a culture of curiosity, knowledge-sharing and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.
We recognise the value of an inclusive and diverse workplace through our vision: everyone matters always. We're focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included, and empowered.
Learn more about working at Thiess.
The Opportunity
As a Specialist ICT Support you will be responsible for providing quality ICT Technical Support services to Information and Communication Technology customers in Order to exceed the expectations of the Thiess business and end users.
As the Specialist ICT Support , you will:
At Thiess, our people are the heart of everything we do. We're committed to creating a workplace where everyone can thrive - safely, confidently and with opportunities to grow.
This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.
Please click the "apply" button below to apply for this role.
Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check, and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process.
Should you require assistance applying for this opportunity, please contact us at [email protected].
Every day, all around the world, Thiess supports and celebrates our people. We recognise talent, reward transparency, champion diversity and embrace change.
Join us and hone your skills and develop new ones. Take on big challenges and grow through mentorship, collaboration, and empowerment.
About Us
Thiess works with clients in Australia, Asia, and the Americas in the dynamic field of open-cut and underground mining. The pioneering spirit of our founders - the legendary Thiess brothers - is our legacy and has inspired our vision to harness the power of people and technology to drive sustainable change for more than 90 years.
Learn more about Our Vision, Purpose & Values.
At Thiess, we're creating a culture of curiosity, knowledge-sharing and continuous learning - supporting our people to contribute to Thiess' success and continued growth in sustainable mining.
We recognise the value of an inclusive and diverse workplace through our vision: everyone matters always. We're focused on creating an inclusive environment to enable our people to bring their best self to work because they feel safe, included, and empowered.
Learn more about working at Thiess.
The Opportunity
As a Specialist ICT Support you will be responsible for providing quality ICT Technical Support services to Information and Communication Technology customers in Order to exceed the expectations of the Thiess business and end users.
As the Specialist ICT Support , you will:
- Ensure all systems and network services are available when required by the business and are performing as expected.
- Provide technical advice and support to internal and external staff when required.
- Provide information related to customer networks, hardware, and software purchasing decisions.
- Manage day-to-day administration of Thiess systems and associated hardware.
- Diagnose and resolve support calls related to Thiess systems mentioned above.
- Monitor systems to identify potential issues and forecast future requirements
- Provide timely and quality support, including investigation, response, feedback, escalation, assistance, and resolution for incidents logged through the Thiess Service Desk for Thiess and Business Unit employees.
- Maintain a high level of professionalism, integrity, interpersonal, and communication skills, and demonstrate a strong customer-focused attitude in daily operations.
- Ensure all incidents and work tasks are updated and maintained in a timely and informative manner to support SLA compliance and knowledge management.
- Proactively review services provided to ensure they are fit for purpose, cost-effective, and perform adequately.
- Provide feedback to clients regarding the status of faults and service requests.
- Minimum bachelor degree majoring in Information Technology or Computer Engineering
- Demonstrated experience in working with cloud applications
- Experience with writing design, project documentation and process documentation
- Experience of working within a complex ICT server environment
- Demonstrated experience in the operation and technical support of PC's, associated peripherals and software in a complex windows environment.
- Firm knowledge of industry cabling standards and methods
- Ability to communicate effectively to all levels of the organization Ability to impart industry knowledge to internal staff members
- Working knowledge of enterprise ICT environments.
- Knowledge of security practices.
- Knowledge of IT IL practices desirable.
- Working knowledge of common desktop software including MS Office and Outlook.
- Working knowledge of workstation hardware, peripheral devices and networks.
- Knowledge of server technologies such as Windows Server, Virtualization, AD.
- Knowledge of Anti-Virus/security practices.
- Knowledge of IT IL practices desirable.
At Thiess, our people are the heart of everything we do. We're committed to creating a workplace where everyone can thrive - safely, confidently and with opportunities to grow.
- Ongoing training & development opportunities.
- A strong safety-first culture across all operations, built on care, respect and accountability.
This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.
Please click the "apply" button below to apply for this role.
Thiess follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check, and a medical assessment. These checks are essential to your application, and your recruiter will support you through the process.
Should you require assistance applying for this opportunity, please contact us at [email protected].
Tentang Posisi Specialist ICT Support
Specialist ICT Support di Thiess adalah peran penuh waktu pada level profesional yang berlokasi di Bali. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.
Pekerjaan di kategori Teknologi Informasi umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.
Tips Melamar Specialist ICT Support di Thiess
Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:
- Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Specialist ICT Support di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
- Riset singkat tentang Thiess: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
- Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Specialist ICT Support, bukan sekadar paragraf umum.
Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.
Estimasi Gaji & Total Kompensasi
Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.
Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Specialist ICT Support.
Persiapan Interview untuk Posisi Specialist ICT Support
Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Specialist ICT Support, pelamar umumnya melewati beberapa tahap berikut:
- Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
- Interview teknis / studi kasus: relevan untuk bidang teknologi informasi, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
- Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
- Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.
Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.
Waspada Penipuan Rekrutmen
Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:
- Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
- Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
- Cek konsistensi informasi lowongan dengan halaman karir resmi Thiess bila tersedia.
Bila menemukan kejanggalan, laporkan ke [email protected]. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.
Jelajahi Lowongan Serupa
Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:
Pertanyaan yang Sering Ditanyakan
Bagaimana cara melamar lowongan Specialist ICT Support di Thiess?
Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.
Berapa kisaran gaji untuk posisi Specialist ICT Support?
Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Thiess.
Apakah lowongan Specialist ICT Support ini masih dibuka?
Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.
Apakah InfoLoker.id memungut biaya pelamar?
Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.
Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.
Lowongan Serupa
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