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Deskripsi Pekerjaan
Product Support
Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About The Business
A leading provider of rolling stock, infrastructure and advanced technologies for global rail customers. The company delivers locomotives and engines, trackwork, signaling, fasteners, and comprehensive locomotive and freight car services, along with aftermarket parts and recycling. Its technology portfolio includes data analytics, automation, connected assets, predictive maintenance and yard optimization tools.
About The Role
Are you a technically minded professional with a passion for solving complex problems and supporting customers in a fast-paced operational environment?
We are seeking a Service Engineer to provide technical support and engineering expertise to our customers and maintenance teams across Indonesia. In this role, you will act as a key technical liaison, helping to maximise fleet reliability, minimise equipment downtime, and ensure customers receive responsive and effective support.
Working closely with Operations, Engineering, and customer stakeholders, you will be responsible for troubleshooting technical issues, monitoring equipment performance, coordinating maintenance activities, and supporting continuous improvement initiatives that enhance fleet availability and operational performance.
About You
To be successful in this role, you will bring:
- A trade, engineering, or related technical qualification.
- Experience in maintenance, troubleshooting, or technical support within a rail, heavy industry, manufacturing, or similar environment.
- Strong analytical and problem-solving skills with a methodical approach to fault finding.
- Excellent written and verbal communication skills and the ability to build effective stakeholder relationships.
- A strong commitment to safety and operational excellence.
- The ability to work independently, prioritise competing demands, and respond effectively in a dynamic environment.
- Experience using asset management, maintenance, or engineering systems would be highly regarded
- Provide technical support and troubleshooting assistance to customers and operational teams.
- Monitor equipment and fleet performance to identify issues and improve reliability.
- Coordinate maintenance and repair activities to minimise downtime and maximise asset availability.
- Work collaboratively with Engineering, Operations, and customer stakeholders to resolve technical issues.
- Support investigations into equipment failures and contribute to continuous improvement initiatives.
- Maintain accurate technical records, reporting, and system data.
- Promote our commitment to safety, quality, and customer service excellence.
Our goal is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salaried wage because we value your performance, we offer a total rewards package that provides benefits (medical, dental, vision, pension, and accident & life insurance) along with the potential of an annual bonus.
About Our Process
We’re proud to build a workplace grounded in strong values, collaboration, and opportunity. We’re looking for motivated individuals who not only meet the requirements of the role, but who are excited to contribute to our culture and shared success.
As part of our commitment to safety and excellence, the recruitment process will include background checks such as police/criminal history, medical assessments, drug and alcohol testing, and reference checks.
If you’re ready to take the next step in your career and join a growing, dynamic team where your contribution truly matters, we encourage you to apply today.
We look forward to learning more about you!
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates
August 12, 2026 - September 1, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
Tentang Posisi Service Engineer
Service Engineer di Caterpillar Inc. adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.
Pekerjaan di kategori Teknik umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.
Tips Melamar Service Engineer di Caterpillar Inc.
Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:
- Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Service Engineer di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
- Riset singkat tentang Caterpillar Inc.: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
- Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Service Engineer, bukan sekadar paragraf umum.
Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.
Estimasi Gaji & Total Kompensasi
Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.
Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Service Engineer.
Persiapan Interview untuk Posisi Service Engineer
Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Service Engineer, pelamar umumnya melewati beberapa tahap berikut:
- Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
- Interview teknis / studi kasus: relevan untuk bidang teknik, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
- Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
- Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.
Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.
Waspada Penipuan Rekrutmen
Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:
- Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
- Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
- Cek konsistensi informasi lowongan dengan halaman karir resmi Caterpillar Inc. bila tersedia.
Bila menemukan kejanggalan, laporkan ke [email protected]. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.
Jelajahi Lowongan Serupa
Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:
Pertanyaan yang Sering Ditanyakan
Bagaimana cara melamar lowongan Service Engineer di Caterpillar Inc.?
Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.
Berapa kisaran gaji untuk posisi Service Engineer?
Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Caterpillar Inc..
Apakah lowongan Service Engineer ini masih dibuka?
Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.
Apakah InfoLoker.id memungut biaya pelamar?
Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.
Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.
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