Marketing Communications Manager

ABOUT

Pandora Experience is Indonesia's leading immersive entertainment company. Since 2015, we've designed and produced cinematic escape experiences that redefine what live entertainment can be. Narrative-driven, meticulously crafted, and built entirely in-house. From Jakarta to Bali, we set the standard for immersive entertainment in Southeast Asia.

For ten years, our marketing has been led by the founder. Now we're looking for the person to take it further with us.

THE ROLE

This is a high-ownership Marketing Communications Manager role for someone early in their career but clearly a level above their peers. You'll work directly with the Founder, who stays close on brand strategy while you own execution and bring your own thinking to the table.

This is not a role where you wait to be told what to do, and it's not a role where you'll be micromanaged. We want someone who thinks critically and creatively, takes real ownership, and runs with it. You'll shape how audiences discover Pandora, with particular focus on our flagship Black Tapes series. You'll run campaigns, build our social and content presence, manage KOL partnerships, and grow the brand across every channel.

A graphic designer will sit under you, and likely a videographer later. But you'll stay hands-on, briefing, creating, and executing, not just delegating.

We'll grow you, and we'll grow the company together.

HOW WE WORK

We're a young, fast, hands-on team. Decisions happen in hours. There are no long approval chains, no bloated processes, no waiting around for sign-off. If you have an idea in the morning, you can be executing it by the afternoon.

We don't clock in from 9 to 5, and no one on our core team does. You'll have the freedom to work flexibly and meet online, but when you're needed on-site or in person, you show up. We care about results, not hours at a desk.

This suits people who thrive on speed, ownership, and flexibility, and who'd feel suffocated by heavy bureaucracy or slow-moving corporate machinery. If you want to move fast and see your work go live quickly, you'll fit right in.

WHAT YOU'LL OWN

• Day-to-day brand and marketing execution across all product lines
• Social media, content, and campaign management (Instagram, TikTok, and beyond)
• KOL partnerships and community building
• Customer communication, including handling complaints and crises with care and composure
• Managing a small creative team (graphic designer, later videographer)

HOW YOU'LL BE MEASURED

We measure marketing against a clear scorecard, agreed upfront and reviewed quarterly: occupancy, booking value, demand quality, customer experience, and brand health.

COMPENSATION & UPSIDE

This is not a fixed-salary role with a token bonus. Your base is competitive, but the real upside is performance-linked: if you hit the targets and genuinely move the business, your total earnings can reach two to three times your base. We reward results and ambition.

WHO WE'RE LOOKING FOR

• 3-5 years in marketing, brand, social, or content, ideally with lifestyle, premium, or consumer brands
• A real love of film and a strong visual eye. This is a must. Our work is cinematic, and you need to feel it instinctively
• High emotional intelligence. You can handle a customer complaint or a crisis with calm, empathy, and good judgment
• A genuine sense of what feels premium. You understand why chasing cheap viral content is a trap for a brand like ours
• Hands-on and scrappy: you can plan a campaign, brief a designer, write a caption, and read the data, all in the same day
• Independent and creative: you don't need to be micromanaged, and you bring ideas we haven't thought of
• Agile and fast-moving, comfortable in a lean environment where you own outcomes end to end
• Hungry, hardworking, and ready to grow fast
• Fluent in Bahasa Indonesia and English
• Based in Jakarta, and able to be on-site or in person when needed

Bonus Points

• You love horror films and games
• Experience with experiential, entertainment, hospitality, or lifestyle brands
• A strong personal sense of aesthetics and storytelling

What We Offer

• Direct mentorship from the founder and real ownership from day one
• A brand with genuine craft behind it and its biggest growth ahead
• A base plus a large performance bonus that rewards results, not tenure
• The chance to build your reputation on something people actually talk about

If you're early in your career but know you're better than your title suggests, and you want to prove it alongside people who'll back you, we should talk.