IT Operations Specialist

Diposting: 22 Agustus 2026

Detail Lowongan

Fungsi: Teknologi Informasi
Gaji: Gaji Dirahasiakan

Deskripsi Pekerjaan

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Role: IT Operations Specialist

Location: Cikarang, Indonesia

Skill Sets

Qualification / Skills Requirements:

Strong understanding of Incident, Problem, Change, and Service Request Management processes
Windows Administration: Expertise in Active Directory, Group Policy (GPO), DHCP, DNS, and Azure/Cloud technologies
Manages the lifecycle of Windows 11 endpoints, focusing on modern management, automated OS deployment via Windows Autopilot (Intune), and cloud-based policy configuration.
Experience supporting or participating in enterprise system integration projects.
Experience implementing or supporting CRM solutions and integrating them with enterprise applications.
Experience supporting and integrating enterprise applications, including CRM, HRIS, and Microsoft 365 solutions. Develop and maintain company policies and processes related to IT asset management.
Experience supporting manufacturing IT environments and production systems is an advantage. Manage deployment, utilization, tracking, security, and final disposition of IT assets.
Knowledge of IT procurement processes, including sourcing, purchasing, and lifecycle management of IT hardware, software, and related services.
Understanding of CAPEX and OPEX budgeting, cost control, and financial planning for IT operations.
Knowledge of BOM (Bill of Materials) and Non-BOM material management, including procurement and inventory processes in a manufacturing environment.
Lead internal and external audits associated with IT asset management; Validate the IT Assets periodically by physical verification, 100% asset tagging; Participate in Internal and external physical verification exercise and work on recommendations.
Adherence to IT asset management processes in line with IT Service Management Framework
Experience developing business intelligence dashboards and operational reports using Microsoft Power BI. Knowledge of LAN, Wi-Fi, VPN, and basic network infrastructure troubleshooting. Presenting dashboards with respect to Asset management planning, inventory, and procurement
Provide technical support for Oracle E-Business Suite (EBS) environments, including troubleshooting client-side access, browser compatibility, and Java-related issues within Windows.

Responsibilities

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving technical issues of simple, complex, and critical service requests at enterprise Infrastructure Landscape. The focus of this position is to manage the Manufacturing site in coordination with rest of the team.

Provide end-to-end IT operational support for enterprise applications, end-user computing, and manufacturing environments.
Manage Incident, Problem, Change, and Service Request processes in accordance with ITIL best practices to ensure service availability and SLA compliance.
Maintain technical documentation for workflows, reports, integrations, and system configurations.
Administer and optimize IT Service Management (ITSM) platforms, including service catalogs, workflows, automation, dashboards, and reporting.
Act as the primary lead for all ITIL activities within the ServiceNow (SNOW) platform. This includes managing Incidents, Service Requests, Change & Problem Management.
Support the integration of enterprise applications and business systems, including Microsoft Power Platform, CRM solutions, HRIS, and other third-party applications using APIs and automation tools.
Maintain a highly accurate Configuration Management Database (CMDB) within ServiceNow, ensuring all hardware assets and network dependencies are correctly mapped and audited.
Architect and manage robust factory-wide networks (LAN/VLAN/WLAN) using industrial-grade hardware to ensure seamless connectivity between the shop floor and core systems.
Manage IT procurement activities, including sourcing, purchasing, receiving, and lifecycle management of IT hardware, software, and related services.
Coordinate with Procurement, Finance, and vendors to ensure timely acquisition of IT equipment while complying with company procurement policies.
Prepare and manage IT CAPEX and OPEX budgets, monitor expenditures, and support cost optimization initiatives.

Required Qualifications

Experience: 8+ years in IT Infrastructure, with 2–3 years in a supervisory capacity within a manufacturing environment.
Certifications: ITILv4 Foundation/Specialist is mandatory. PMP, CCNA, or VCP is highly preferred.
Education: bachelor’s or master’s degree in computer science or information technology.
Fluency in the native language, Bahasa, as well as proficiency in English for effective coordination with global IT teams

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

Tentang Posisi IT Operations Specialist

IT Operations Specialist di Itron, Inc. adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Teknologi Informasi umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar IT Operations Specialist di Itron, Inc.

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan IT Operations Specialist di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
Riset singkat tentang Itron, Inc.: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi IT Operations Specialist, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi IT Operations Specialist.

Persiapan Interview untuk Posisi IT Operations Specialist

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi IT Operations Specialist, pelamar umumnya melewati beberapa tahap berikut:

Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
Interview teknis / studi kasus: relevan untuk bidang teknologi informasi, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
Cek konsistensi informasi lowongan dengan halaman karir resmi Itron, Inc. bila tersedia.

Bila menemukan kejanggalan, laporkan ke [email protected]. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan IT Operations Specialist di Itron, Inc.?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi IT Operations Specialist?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Itron, Inc..

Apakah lowongan IT Operations Specialist ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

Apakah InfoLoker.id memungut biaya pelamar?

Tidak. InfoLoker.id adalah agregator informasi lowongan kerja yang gratis bagi pelamar. Kami juga tidak meminta biaya pendaftaran. Waspadai pihak mana pun yang meminta biaya atas nama perusahaan.

Informasi lowongan ini diambil dari LinkedIn. InfoLoker.id tidak bertanggung jawab atas kebenaran dan ketersediaan lowongan ini.