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Field Service Engineer

Ampd Energy
Diposting: 20 Agustus 2026
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Deskripsi Pekerjaan

About Ampd Energy

Ampd Energy is transforming how cities build - cleaner, smarter, and more sustainably. We are trailblazers in making the construction industry emission-free. Our products are advanced, compact, and connected battery energy storage system (BESS) designed to replace the dirty, noisy, and hazardous diesel generators that power construction sites around the world. By combining connected hardware with advanced software and AI, we reduce emissions, noise, and operational complexity.

We envision an emission-free future across all industries. Our mission is to develop robust, versatile, and easy-to-use products that deliver clean energy - empowering businesses and people to achieve more. We're seeking individuals who bring entrepreneurial drive, adaptability, and enthusiasm, and who thrive in an environment of continuous learning and evolution.

About The Position

Ampd Energy is seeking a field engineer/technician to provide technical support and repair services for our suite of BESS products. These are units that provide power to sites like construction, mining, or entertainment spaces while being charged with a much smaller generator/utility input than otherwise would be used. You will be working under the service department and be based remotely in Jakarta, Indonesia. This position will report to our Service Engineering Manager (based in Hong Kong)

This is a very hands-on role and will require a degree of flexibility to travel to customer sites around Indonesia when needed, and occasionally during out-of-office hours on weekdays and weekends. On a typical day you can be found examining BESS issues remotely, diagnosing solutions, speaking with clients on what next steps to take to resolve their issues, working with internal teams on engineering problems, document troubleshooting guides for other technicians to use, issue tickets to create a log of issues, and work with supply chain to organise and maintain spare parts inventory in your region.

Good customer communication skills are required to help them solve customer issues remotely. And, in some cases, fly out to site to resolve more difficult issues in person. You will also help find, organise, train, and delegate contractors that are closer to remote sites.

There is a large career growth opportunity at Ampd as we expand to more areas in Indonesia, as well as the rest of Southeast Asia

Job Duties

  • Support - Provide remote and sometimes local expert technical support to customers, solving challenges and ensuring seamless product performance.
  • Deploy - Install and commission products on customer sites
  • Train - Teach our distributors and contractors how to service and use our products
  • Troubleshoot - Be an excellent problem solver to diagnose and root cause issues.
  • Document - Create/write up test reports, service reports, new knowledge base articles, and ticketing to organise issues.
  • Analyze - Help collect and analyse data regarding the product reliability, usability, and performance.
  • Grow - Provide invaluable feedback to our engineering and sales team to improve our future products.

Skills Required

  • Trained as an electrical technician and/or electrician, preferably with renewable energy systems
  • An industry relevant experience working physically around high-power equipment
  • Proficiency in troubleshooting electrical systems and diagnosing faults
  • Ability to read and understand electrical drawings and manuals
  • Able to work effectively both independently and as part of a team
  • Good command of written and spoken English, especially in front of customers
  • A plus to have unrestricted/restricted electrical license

Ampd Energy offers competitive benefits, strong opportunities for professional growth, and a collaborative, multinational work environment.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

Ampd Energy is an equal-opportunity employer. All candidates will be assessed on merit without regard to age, race, gender, sexual orientation, religion, nationality, marital status, political affiliation, or any other factor protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Tentang Posisi Field Service Engineer

Field Service Engineer di Ampd Energy adalah peran penuh waktu pada level profesional yang berlokasi di Indonesia. Untuk persyaratan terlengkap, lihat bagian Deskripsi Pekerjaan di atas yang merupakan informasi resmi dari sumber lowongan.

Pekerjaan di kategori Teknik umumnya menuntut kombinasi keterampilan teknis dan kemampuan komunikasi. Pelamar dengan portofolio yang terdokumentasi baik—baik berupa studi kasus, proyek nyata, atau sertifikasi yang relevan—biasanya memiliki nilai tambah saat seleksi.

Tips Melamar Field Service Engineer di Ampd Energy

Berikut tips praktis dari Tim Editorial InfoLoker.id untuk meningkatkan peluang Anda dipanggil interview:

  1. Sesuaikan CV Anda dengan kata kunci yang muncul di deskripsi lowongan Field Service Engineer di atas — sistem ATS umumnya mencocokkan istilah teknis maupun nama tools.
  2. Riset singkat tentang Ampd Energy: lihat produk, model bisnis, dan kabar terbaru perusahaan sebelum mengirim lamaran.
  3. Tulis surat lamaran yang menjelaskan mengapa Anda cocok untuk posisi Field Service Engineer, bukan sekadar paragraf umum.

Sebagian besar perusahaan di Indonesia kini menggunakan sistem Applicant Tracking System (ATS). Pastikan CV Anda mudah dibaca mesin: format PDF teks (bukan hasil scan), tipografi sederhana, dan hindari layout dua kolom yang membingungkan parser. Pelajari panduan lengkapnya di artikel Cara Membuat CV ATS Friendly 2026.

Estimasi Gaji & Total Kompensasi

Lowongan ini tidak mencantumkan rentang gaji secara terbuka. Pada tahap interview, Anda berhak menanyakan total kompensasi yang mencakup gaji pokok, tunjangan tetap, tunjangan tidak tetap, BPJS, dan bonus kinerja.

Untuk benchmark, gunakan platform survei gaji terkurasi atau jaringan profesional Anda. Jangan berikan angka terlebih dahulu — minta perusahaan menyebutkan rentang yang dialokasikan untuk posisi Field Service Engineer.

Persiapan Interview untuk Posisi Field Service Engineer

Setelah CV lolos seleksi administrasi, biasanya kandidat akan diundang ke proses interview. Untuk posisi Field Service Engineer, pelamar umumnya melewati beberapa tahap berikut:

  • Screening HR: pengenalan singkat, motivasi melamar, ekspektasi gaji, dan ketersediaan mulai bekerja.
  • Interview teknis / studi kasus: relevan untuk bidang teknik, dapat berupa soal teknis, presentasi portofolio, atau take-home assignment.
  • Interview user / pengguna langsung: bertemu calon atasan untuk membahas cara kerja, ekspektasi, dan kecocokan budaya tim.
  • Interview final: biasanya dengan manajemen senior atau founder untuk posisi tertentu.

Persiapkan jawaban dengan kerangka STAR (Situation, Task, Action, Result). Selengkapnya bisa Anda baca di 30 Pertanyaan Interview Kerja Tersulit & Cara Menjawabnya.

Waspada Penipuan Rekrutmen

Lowongan ini bersumber dari LinkedIn dan ditampilkan di InfoLoker.id sebagai bagian dari agregasi informasi publik. Sebelum memberikan data sensitif atau membayar biaya apa pun, perhatikan rambu-rambu berikut:

  • Perusahaan resmi tidak pernah meminta biaya untuk seleksi, pelatihan, seragam, atau jaminan.
  • Verifikasi alamat email rekruter — hindari komunikasi melalui akun pribadi WhatsApp/Telegram bila perusahaan memiliki domain email resmi.
  • Cek konsistensi informasi lowongan dengan halaman karir resmi Ampd Energy bila tersedia.

Bila menemukan kejanggalan, laporkan ke [email protected]. Tim kami menindaklanjuti laporan dalam SLA 3×24 jam kerja. Daftar tanda penipuan rekrutmen yang lebih lengkap dapat Anda pelajari di Ciri-ciri Lowongan Kerja Palsu.

Jelajahi Lowongan Serupa

Tidak cocok dengan posisi ini? Jelajahi rekomendasi lowongan lain yang relevan dengan profil pencarian Anda:

Pertanyaan yang Sering Ditanyakan

Bagaimana cara melamar lowongan Field Service Engineer di Ampd Energy?

Klik tombol "Lamar Sekarang" di halaman ini untuk diarahkan ke halaman resmi sumber lowongan (LinkedIn). Anda dapat mengirim lamaran langsung melalui sistem aplikasi yang disediakan tanpa biaya apa pun.

Berapa kisaran gaji untuk posisi Field Service Engineer?

Lowongan ini tidak mencantumkan rentang gaji. Anda dapat menanyakan ekspektasi gaji saat sesi interview dengan tim rekruter Ampd Energy.

Apakah lowongan Field Service Engineer ini masih dibuka?

Tanggal kedaluwarsa tidak dicantumkan oleh sumber. Disarankan Anda segera mengirim lamaran selagi posisi masih tersedia, atau memverifikasi status posisi pada halaman resmi LinkedIn.

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