Driver Operations Associate (Fleet Operations)

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

We are looking for a Driver Operations Associate - Fleet Operations, based in Bandung. The ideal candidate has experience in fast-paced, dynamic environments and can help scale and manage our rapid growth across Indonesia. We are seeking someone who can thrive in a collaborative, open and fun culture! If you are passionate about solving delivery problems through empowering communities, come join us and experience exciting, rapid growth!

Think you are up for it? Apply now and join us as #OneLalamove!

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

About The Role

We are looking for a Fleet Operations Associate to scale our vehicle supply across Bandung and surrounding areas. You will drive the acquisition and retention of fleet owners and drivers across various vehicle types, including Pickup Bak, Vans, Engkel, Double Engkel, Fuso, and Tronton.

What You’ll Do

• Design and execute acquisition strategies to expand vehicle and driver supply across Bandung and surrounding areas.
• Pitch to fleet owners and drivers through online meetings, site visits, and community outreach to convert them onto Lalamove platform.
• Activate newly onboarded fleet companies by allocating order demand to drive initial fulfillment and long-term engagement.
• Lead field sales team to generate leads and hit regional target.
• Build an active driver affiliate network and partner with local driver communities.
• Manage offline driver events, fleet activations, and initiatives.
• Monitor supply pipeline data and consistently meet individual and team KPIs.
  
  

What You’ll Need

• 2+ years of logistics or startup experience, with deep knowledge of the West Java market.
• Strong connections within regional driver communities; local language proficiency (Sundanese) preferred.
• Proven ability to manage field teams and lead direct sales or partner acquisition.
• Data-driven mindset with proficiency in Excel, Google Sheets, and PowerPoint.
• Strong communication skills with fluency in English and Bahasa Indonesia.
  
  

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda. Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda miliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.