3PL Vendor Management

At Daimler Truck Indonesia (PT Daimler Commercial Vehicles Indonesia and PT Daimler Commercial Vehicles Manufacturing Indonesia), everyone makes the difference.

As part of one global team, leadership plays a central role in how we work and succeed together. By listening to diverse perspectives, empowering people to take initiative, and collaborating to solve challenges, we create a safe environment where ideas turn into meaningful impact.

PT Daimler Commercial Vehicles Indonesia

3PL Vendor Management - Aftersales Logistics Department

CIBIS 9, TB Simatupang (with based in South Cikarang).

QUALIFICATION

• Preferred: Bachelor’s degree (S1) in Supply Chain Management, Logistics Management, Business Administration, Industrial Engineering, Information Systems, or another relevant discipline
• 3 - 5 years’ relevant experience in warehouse and transport operations, with direct involvement in managing and controlling 3PL service providers, and a proven track record of driving efficiency, service quality, and continuous improvement will be preferred.
• At least 2 years of experience in a supervisory role, demonstrating leadership in managing teams, overseeing vendor performance, and ensuring compliance with operational standards.
• Warehouse Management Systems (WMS) & Technology, Transportation & Distribution, Inventory Control & Accuracy, Reverse Logistics, Industry-Specific Regulatory Knowledge, Basic technical knowledge of trucks and buses, Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• KPI Monitoring & Reporting, Data Analytics, Cost Management & Analysis.
• Strong communication in English and Bahasa Indonesia, Issue resolution, Effective collaboration across multiple organizational levels, Stakeholder management & negotiation skills.
• Vendor management, knowledge of EHS and security standards, and familiarity with SAP or ERP systems will be preferred

JOB RESPONSIBILITY

• Performance monitoring & operational oversight:
• Lead and oversee all 3PL vendor operations within warehouse and parts delivery services, including strategy development and performance evaluation to ensure operational excellence.
• Ensure all processes executed by 3PL partners comply with company policies and standards.
• Define, set, and drive vendor/partner operations, including work distribution and resource allocation.
• Deliver SLA alignment and manage dispute resolution between vendors/partners and customers.
• Relationship Management:
• Maintain clear, firm, and constructive communication channels with the 3PL provider to quickly address issues, such as shipping delays or damaged goods.
• Enforce EHS culture by establishing, monitoring, and ensuring compliance with standards, procedures, and legal regulations within vendor/partner environments.
• Build a professional, performance-driven partnership by balancing collaboration with the courage to challenge non-compliance and underperformance.
• Integrity:
• Safeguard full compliance with Daimler Truck AG corporate policies, including Code of Conduct, Anti‑Bribery Policy, and FCPA requirements.
• Uphold a no-compromise stance on safety, compliance, and ethical standards by taking action when deviations from agreed procedures or corporate requirements occur..

With main task (not limited to):

• Collaborate with 3PL warehouse vendors to consistently meet Service Level Agreements (SLAs)
• Collaborate with 3PL part delivery service vendors to consistently meet Service Level Agreements (SLAs)
• Ensure effective EHS implementation across all 3PL vendor
• Reporting and Administration

Guided by our Great Leadership Behaviors, we believe leadership begins with mindset and everyday actions: We Start with Listening, We Build to Solve, We Lead with the Long View, and We Progress Together.

Leadership at Daimler Truck is expressed through:

• Leading Yourself - building self-awareness, authenticity, and resilience.
• Leading Others - empowering people, inspiring teams, and creating psychological safety.
• Leading Business - embracing diverse perspectives, executing strategy, and shaping the future.

Our way of working is grounded in our principles: Simpler. Faster. Stronger.

The foundation of our strategic framework.

Simpler means focusing on what truly matters.

Faster means accelerating decision-making and execution.

Stronger means building resilience and accountability.

Together, these principles shape how we work every day, helping us move forward with clarity, collaboration, and a strong focus on execution.

If you are looking for a place where your ideas create impact, and your contribution helps move the world forward, this is where your journey begins.

Join us and grow with Daimler Truck Indonesia.